General Returns

If you’d like to return a product, you may do so within 30 calendar days from the date of purchase. Returns are typically arranged from the original delivery address. If the product has been moved to a different location, please provide the updated address so we can coordinate the pickup accordingly.

To be eligible for a refund:

• Items must be unused, undamaged, and in their original condition

• All original packaging and accessories must be included

Please note: Once an order leaves our facility, the risk of damage or loss transfers to the buyer. Return shipping costs are the customer’s responsibility and will be deducted from your refund.

Refunds

Once we receive and inspect your return, we’ll process your refund as follows:

• Refunds will be issued to your original payment method

• For credit card payments, refunds typically appear within 5–10 business days

We are unable to issue refunds for:

• Damaged items

• Returns requested after the 30-day return window

Order Cancellations

If you cancel your order after it has shipped or while it is in transit, the shipping fees will be deducted from your refund total. 

Purchases from Retail Partners

If you purchased your item from one of our partner retailers (Home Depot, Menards, Lowe’s, Wayfair, Walmart, Amazon, or eBay), your item is covered by a 1-year Manufacturer’s Warranty for any replacement parts.

To submit a warranty claim, please include:

• A valid proof of purchase with date, item details, and seller info

• Photos and a brief description of the issue

Warranty claims must be submitted within one year of purchase. After that, coverage expires.

Part Orders

Replacement parts can be purchased directly from us. Please note that we do not offer refunds on part orders, as these charges cover shipping and handling.