To be eligible for a refund, you must return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit statement.

If the product is damaged in any way, or you have initiated the return passed 30 calendar days, you will not be eligible for a refund.

If anything is unclear or you have more questions, feel free to contact our customer support team. You can send us an email at support@dreamwerks.com. Happy Shopping!