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Once you have placed your order, you will receive an email with a estimated delivery date. We ship in 3 to 5 business days via UPS (for smaller items) or Estes (for larger items). We ship on business days Monday - Friday, excluding national holidays.

Shipping starts from the date you received the “Your Order Has Shipped!” email.

Dreamwerks has over 25 years of experience in the bathroom and industry and strives to provide the best products and brands on our site. If you are interested in a product that we do not currently showcase on our website or the products you desire are out of stock, please contact one of our knowledgeable sales representatives at 630-350-0101. We will set a reminder for restock products to notify you at any time. They will work with you to place a special order.

Dreamwerks offers their own respective manufacturer's warranty for each product. Warranties can be viewed on the product page under the overview tab. For more specific warranty questions, please contact our Customer Support Team at our toll-free number 1-888-266-7976 or via Live Chat.