Is it necessary for me to register an account in order to buy an item?

Yes. This is done with your convenience in mind. Creating an account during the purchasing process allows you to easily:

  • ✦ track your order status
  • ✦ change or cancel your order
  • ✦ become eligible for our customer rewards program
Which shipping providers do you use?

We ship via UPS for small packages and Estes for larger items in 3 to 5 business days.

How long it will take to receive my order?

You can check your order status and estimated delivery date by logging into your Dreamwerks customer account and visiting your dashboard. ETAs are subject to change.

Do you offer any discounts?

You can find our on-sale products by visiting our homepage, www.thedreamwerks.com. If you find a similar product offering from our competition, send it to us at support@thedreamwerks.com and we will happily review it and offer a price match to earn your business. If you are interested in volume purchases, please contact us directly with your inquiry.

Do you accept orders from all 50 states?

We ship to all U.S. states excluding Alaska and Hawaii.

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